Top Customer Success Jobs
Respond to customer requests for assistance with computer software/hardware, troubleshoot networking issues, maintain inventory, and provide on-site support. Requires 6 years of experience and technical knowledge in PC software and networking.
Support the IT department in office relocations, user account management, technical support, documentation, and compliance with IT policies. Requires 4-year degree in Computer Science, 5+ years of client support experience, strong desktop support skills, Microsoft Office365 experience, and more.
Operational Support Specialist role at Shield AI requiring highly adaptive technical specialists to solve complex problems within customer and internal fleets. Responsibilities include troubleshooting aircraft and system issues, providing written instructions, and responding to customer needs. Some travel is required for customer support.
Provide excellent customer support to clients and investigate and document bugs. Strong technical proficiency and communication skills required.
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Monitor ATMs for service outages, resolve equipment malfunctions remotely, open tickets for on-site troubleshooting, provide customer support, and manage service vendor relationships. Work full-time in Spring, TX office with varying hours. High School diploma required, bilingual in English/Spanish, attention to detail and strong communication skills.
The Carline Specialist Technician must be highly skilled in diagnostic procedures, communicate effectively with customers, and document calls and repairs accurately. They should have a strong diagnostic skill set and be capable of handling multiple transactions daily. The role requires comprehensive knowledge of automotive diagnostics tools and procedures.
Responsible for providing technical support for end-user computer and networking issues, installing and configuring hardware and software, troubleshooting and resolving equipment or software problems, and ensuring end-user productivity. Requires high school diploma, 2+ years of related work experience, and familiarity with ServiceNOW or other ticketing systems.
Featured Jobs
Seeking a Desktop Support Technician with 1-2 years of experience to provide technical assistance to end-users, install, configure, troubleshoot desktop systems, and collaborate with the IT team in maintaining IT infrastructure. Responsibilities include first-level technical support, hardware/software upgrades, and documentation of support activities. The company offers full medical coverage, career stability, on-the-job training, and various employee benefits.
Senior Field Service Specialist responsible for maintaining and troubleshooting energy storage products, ensuring compliance with HSE best practices, and providing customer support. Collaborates with various teams to achieve high customer satisfaction and efficiency in job completion.
Provide IT customer support for the Department of Navy's Commander, Operational Test and Evaluation Force by troubleshooting technical issues, installing software, and maintaining workstations. Requires an Active DoD Secret Clearance and experience with Windows 10/11 and Microsoft Office. Compensation range: $28,000 - $38,000 annually.
ProSidian is seeking a Site Integration Support Specialist to provide technical support services for the DOE Office of River Protection. Responsibilities include assessment report writing, issue follow-up, participation in meetings, and reporting compliance deviations. Qualifications include executive experience, knowledge of DOE policies, expert level knowledge of Hanford Site mission, DOE project management practices, excellent communication skills, and proficiency in MS Office tools.
Install, maintain, and repair PerkinElmer equipment at customer sites, ensuring best-in-class service within specified time frames. Drive towards zero service recalls and provide preventive maintenance for contract customers as well as warranty services. Manage inventory levels and develop technical and soft skills to enhance customer value.
Provide technical support to casinos running software created by Aristocrat Technologies, troubleshoot application issues, monitor case tracking system, ensure first-call resolution, provide customer training, and work with teammates to solve issues.
ProSidian is seeking a Safety Readiness Support Specialist to provide general support services contractor assistance to support DOE Hanford operations in Richland, Washington. Responsibilities include planning and assisting in achieving readiness for nuclear operations, providing professional counsel on Readiness Program implementation, promoting coordination between relevant functions, and conducting oversight of contractor's readiness program.
The Field Service Technician is responsible for diagnosing, repairing, and reporting on Xos vehicles. This role requires a high level of productivity and self-reliance while traveling. Exceptional customer service, knowledge of vehicle systems, and electrical diagnosis are key to success.
The Field Service Technician is responsible for diagnosing, repairing, and reporting on Xos vehicles. This role requires a high level of productivity and self-reliance while traveling. Exceptional customer service and knowledge of electrical systems are key to success in this position.
ProSidian is seeking a Docket Support Specialist to provide technical and administrative support for a government engagement related to energy and safety policies. Responsibilities include observing and reporting on security and safety implementation, applying enforcement actions, and delivering training programs. This is an entry-level position on the Engagement Team.
Provide timely assistance to users of speech-generating devices and software, collaborate with internal teams, investigate software defects, maintain knowledgebase, and facilitate device repairs. Requires technical competencies in consumer operating systems, familiarity with popular technology products, remote access skills, and customer service competencies. Bachelor's degree and 3-5 years of technical support experience required. Preferred experience in healthcare or software industry, proficiency in specified software, and bilingual English/Spanish.
ProSidian is seeking an AMSE Radcon Support Specialist to provide Senior Radiological Control Subject Matter Expert services to the US Department of Energy. Responsibilities include overseeing radiological control programs, conducting assessments, providing training, and preparing reports. Must have at least five years of consecutive experience in a similar role.
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Provide phone-based technical support for Alarm.com service providers, troubleshoot technical issues, share knowledge within the team, collaborate for quality improvement, work in a stimulating environment
Makpar is seeking a Tier 2 Service Desk Specialist to provide on-site technical support, diagnose and resolve problems, and ensure tickets are handled within SLAs. Required certifications include Microsoft Office Specialist and ITIL v3 Foundations. Must have 2 years of desk-side support experience and expertise in Microsoft network technologies.
The Desktop Image Support Specialist prepares workstations for deployment to client locations, focusing on customer service and communication. This role requires working out of the Santa Barbara, CA office.
Provide exceptional B2B support for an enterprise product stack, troubleshoot platform issues, maintain support documentation, contribute to process and training development. Requires communication skills, technology fundamentals, and MarTech experience.
Provide direct end-user computing support for users at all offices and remote sites. Deliver Service Desk ticketing, client response, and troubleshooting. Support Infrastructure, Application, and Security Maintenance & Projects as required. Must have 5 years of direct customer IT support experience.
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